Frequently Asked Questions

  • We offer luxury dog boarding and daycare services, ensuring your furry friends are cared for in a comfortable and loving environment.

  • Our collection and drop-off times are 7:30 AM and 6:00 PM daily.

  • Our luxury boarding includes spacious accommodations, daily walks, playtime, and personalized attention. We also provide premium bedding, toys, and all the fun, love and company your doggie wants.

  • We are located less than half a mile from Cedars Vet in Alton. On the booking page we will ask you for your own vets details.

  • Absolutely! We cater to all dietary requirements and preferences. Just let us know your dog's specific needs, and we'll take care of the rest.

  • You can make a reservation through our website’s booking system.

  • Cancellations must be made at least 7 days in advance.

  • Of course! We encourage prospective clients to visit and tour our facilities. Please contact us to schedule a convenient time.

  • We are with the doggies 24/7. Our facilities are secure, and we maintain a clean and safe environment. Each dog is given individual attention to ensure their happiness and health.

  • Please bring your dog's food, any medication, and a favorite toy or blanket to help them feel at home. Please do not bring anything precious as we cannot guarantee it will return.

  • We provide regular updates via text, email, including photos and videos of your dog enjoying their time at Bears Farm Holidays.

  • Unfortunately due to the high demand and wanting to keep the personalisation to a small group of dogs, it is a standard rate per dog only.

A typical day…

At Bears Farm Holidays, each day is designed to offer the ultimate experience in comfort, care, and enjoyment.

Here's what a typical day looks like:

  • 7:00 AM - Wake-Up Call: 

    The day begins with a gentle wake-up call. Soft music plays through the  suites, and staff greet each dog with soothing words and belly rubs.

    8:00 AM - Morning Walks: 

    After wake ups , it's time for a leisurely stroll around the farm's expansive, manicured grounds. The dogs can explore lush fields, wooded trails, and streams, all under the watchful eye of Laura and staff. It is very important to feed after their walks so there is no risk of bloat.

    9:00am -  Breakfast Time: 

    Dogs are served their own , tailored breakfast.  We always ask owners to provide their own food so there is no upset tummies. If you would like us to provide there is an additional charge. Meals include premium kibble, fresh meats, and organic vegetables, all prepared based on individual dietary needs. 

  • 11:00 AM - Social Playtime: 

    In carefully selected groups based on temperament and size, dogs enjoy supervised play sessions. The play areas include agility courses, sand school, and interactive toys. For those who prefer a more relaxed pace, there are shaded areas with soft grass and comfortable beds.

    11:30AM - Enrichment Sessions: 

    To stimulate the dogs' minds, they participate in enrichment activities. This could involve scent work, puzzle toys, or gentle training sessions focused on fun tricks and obedience.

  • 12:00 PM - Nap Time: 

    After a busy morning, the dogs return to their private suites for a well-deserved nap. Each suite is equipped with plush bedding, calming aromatherapy, and a view of the countryside. Soft music continues to play to create a serene atmosphere.

    2:00 PM - Spa Treatments:

     For those booked for the full luxury experience, the afternoon might include a spa session. Options include gentle massages, coat treatments, or a refreshing bath with all-natural products. 

  • 3:00 PM - One-on-One Time:

    Each dog receives individual attention, whether it’s a cuddle session, a game of fetch, or a personal walk around the property. Laura  ensures every dog feels special and cared for.

    4:00 PM - Free Play or Socialising:

    As the afternoon winds down, dogs can choose between more social playtime or socialising with the other guests and Laura’s doggies.

  • 6:30 PM - Evening Walk:

    As the sun sets, dogs are taken on a final, calming walk around the farm. This is a quieter, more reflective time, allowing the dogs to enjoy the sounds and scents of the evening.

    6:30PM - Dinner Service:

    Again we ask owners to provide food to complement routine of their dog’s digestion, followed by a healthy dessert treat like a dog-friendly frozen yogurt or a homemade biscuit.

  • 8:30 PM - Relaxation Time:

    Back in their suites, dogs are treated to a final round of cuddles and a bedtime snack. Laura ensures every dog is comfortable, adjusting bedding or temperatures as needed.

    10:00PM - Bedtime:

    The lights dim, and the  suites becomes a peaceful sanctuary. Soft music or a nature soundtrack plays, and each dog drifts off to sleep in their luxurious, cozy surroundings.

    Throughout the Night:

    Laura remains attentive, with someone always on duty to check in and ensure all the dogs are resting well.

At Bears Farm Holidays, every day is a perfect blend of activity, relaxation, and personalized care, ensuring that every dog enjoys their stay as much as possible.